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Product Compliance Regulatory Manager, Operations

Department: Compliance
Location: Memphis, TN

The Product Compliance Regulatory Manager, Operations is responsible for ensuring that all products meet applicable regulatory, safety and environmental compliance standards across global markets. This role bridges compliance requirements and operational execution to meet the company’s strategic compliance goals. The Product Compliance Regulatory Manager, Operations is also responsible for exercising independent judgment and discretion when performing all his/her job duties including with respect to mentoring, developing, and managing direct reports and other Product Compliance team members. This role also requires strong knowledge of product label reviews, generation of SDS, HST and experience with people management.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential function.

  • Manages day-to-day raw material, formula changes and product onboarding activities including change management processes within the Product Compliance Department.
  • Manage day-to-day group priorities for direct reports.
  • Ensure operational compliance by meeting assigned department KPI’s.
  • Executes phased compliance strategies for complex regulatory environments and emerging markets.
  • Partner with supply chain, manufacturing, marketing, and other departments to ensure alignment throughout the product lifecycle.
  • Manages the creation, review and approval of SDS’s, product labels and regulatory submissions.
  • Oversees the maintenance of compliance documentation systems to ensure inspection or audit readiness.
  • Document processes for the Product Compliance team.
  • Train and coach Product Compliance team members on regulatory requirements, compliance software systems and best practices.
  • Lead corrective action investigations and planning related to product compliance issues.
  • Monitors new and changing regulations and coordinates with internal stakeholders to develop strategies to address impacts on products, operations, and/or testing requirements.
  • Facilitates and provides support for regulatory performance goals of direct reports.
  • Supervises team members in a manner that enables growth and success through feedback, training, and encouragement. Establish performance expectations for team members and provide regular feedback and performance reviews to ensure that team members understand how their job duties support the company’s mission and have the right tools/resources to do their jobs well. Uses independent judgment to ensure that team members follow company policy and maintain a safe work environment by encouraging safe practices and promptly resolving violations, including initiating, or recommending rewards and discipline as needed.
  • Management of SDS software.
  • Drives continuous improvement efforts to reduce costs or increase productivity without reducing effectiveness.
  • Adheres to established company values, practices, policies, and procedures. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
  • Demonstrates regular and punctual attendance at the assigned work location during normal business hours.

MARGINAL FUNCTIONS

The individual may be asked to perform other duties as requested.

  • Conducts internal audits and gap assessments to validate compliance with local and international standards.
  • Participate in industry working groups and regulatory committees.
  • Supports internal and external audits, customer inquiries and certification processes.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

An individual qualified for this job must be able to:

  • Demonstrated experience managing a diverse team of direct reports.
  • Demonstrate expert knowledge of chemical regulatory frameworks and consumer goods safety standards.
  • Use SDS authoring platforms and labeling software (e.g., WERCS, ExESS) proficiently.
  • Interpret and train on complex regulatory language and technical data.
  • Communicate effectively with internal and external stakeholders.
  • Organize and manage multiple priorities in a fast-paced, deadline-driven environment.
  • Demonstrate technical competencies in manufacturing principles, toxicology, environmental health, SDS and label authoring, exposure, and life-cycle assessment.
  • Demonstrate business acumen and an understanding of alignment of business goals.
  • Demonstrate professional competence as an individual contributor, facilitator and team member to find innovative solutions to solve problems using good judgement.
  • Operate a computer – PC proficiency; ability to use specialized chemical inventory management software.
  • Ability to understand and master new software and processes.
  • Effectively and respectfully communicate with co-workers, team members, and internal or external customers.
  • Effectively align business needs to individual team goals & work load.
  • Interpret technical instructions furnished in written, oral, diagram or schedule form.
  • Pay attention to details and pursue quality in accomplishing work duties and tasks.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Consider the relative costs and benefits of potential actions to choose the most appropriate one(s); look for opportunities to reduce costs or increase productivity without reducing effectiveness.
  • Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Identify complex problems and review related information to develop and evaluate options and implement solutions.
  • Make sure that the work is delivered on time and of high quality.
  • Develop good work practices to get the job done.
  • Use equipment, resources, and time in an efficient and effective manner.
  • Work in a cooperative manner with management, co-workers, internal/external customers, and vendors.
  • *Hybrid/Remote worker must have a reliable high-speed internet connection and a suitable remote workspace.
  • The individual must be able to walk through office and manufacturing facilities, inside and out, including walking on level and unleveled ground.

MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS

An individual qualified for this job must have and maintain the following qualifications:

  • Four-year college degree with course work in chemistry, biology, or a related field; or equivalent combination of education and experience that would provide the required knowledge and skills.
  • 3-5 years of people management experience.
  • At least 5 years regulatory compliance experience, preferably in chemical and/or oil manufacturing setting with increasing levels of responsibility.
  • Experience with Hazard Communication, GHS and SDS authoring is highly preferred.
  • Certification in Regulatory Affairs, CHMM, or equivalent preferred.
  • Experience in manufacturing, packaging for Retail or Aftermarket products is preferred.

PHYSICAL DEMANDS OF ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an individual to successfully perform the Essential Functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • This is a desk-based job and will require the individual to remain seated for long periods of time and have the manual dexterity to operate standard office equipment such as computer keyboard, mouse, calculator, phone, copier/scanner, and similar machines.
  • The individual must be able to walk through office and manufacturing facilities, inside and out, including walking on level and unleveled ground.

ENVIROMENTAL CONDITIONS

The environmental conditions described here are representative of those the associate encounters while performing the Essential Functions of the job.

  • The individual will work primarily in an indoor office type setting. Noise levels are average for an office and include conversation and/or office equipment noise.
  • While performing auditing duties at manufacturing and distribution facilities, the individual may be exposed to hazardous physical or chemical conditions, including mechanical parts, electrical currents, vibrations, fumes, odors, dust, gas, poor ventilation, extreme temperatures, and intense noise.

ADA/ADAAA

The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act and Amendments.

Disclaimer

Please read the below statements and sign below to confirm your understanding.

Note that this is not an employment contract and does not in any way constitute a job offer or alter the at-will status of employment at Highline Warren. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

I understand the above job description, and I believe I am capable of performing the essential functions, with or without reasonable accommodation. I also understand that all of the duties are not described above and that, if offered the job, I will perform those above and other related duties as directed by my supervisor and management. I understand that this job description reflects management’s assignment of essential functions and will be reviewed periodically as duties and responsibilities change with business necessity.

Individual Signature:

Printed Name & Date:

 

 

 

 

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