Business Coordinator Mexico, Careers At Highline Warren

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Business Coordinator, Mexico

Department:	Retail Sales
Location:	Memphis, TN

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Business Coordinator, Mexico

Position Summary:

Highline Warren has a new opportunity to work with the dream team in a resilient industry: the automotive aftermarket!

The Business Coordinator, Mexico is bi-lingual and responsible for the completion of Highline Warren tasks as identified within the Sales function and other business support functions. The ideal candidate will develop relationships with customers, facilitate communication between customer and internal Highline Warren teams, analyze customer sales, compare vs market data & provide solutions for growth and exceed team goals of flawless communication, intentional bias towards customers� success, and bring an undaunted attitude in a fast-paced growth environment.

Major Duties:

A growth focused partner to the VP of Auto Retail in Mexico market
Provides team with administrative support
Develops strategies, performance analysis, and communicates with sales and customers often
Manages internal team communications quickly with solution-oriented mindset
Manages projects for new item launches and pitches
Executes on customers� visions by collaborating with marketing teams
Maintains customer content within portals, like master data management
Develops ideas and drafts content, features, benefits, and images in collaboration with marketing team for retail content
Sample and Planogram ownership
Item maintenance + setup management + audits
Pricing collaboration
Retail pricing analysis and recommendations
Collaborates with pricing teams internally
Delivers prices to customers
Accounting Oversight
Disputing Fines & Deduction Tracking (not data entry, internal communication)
Proactive disputing creating $$ value paying for themselves
Proactive exemption requests
Warehouse Oversight:
Ensuring quality of deliveries meets requirements to save $$ and time
Saving $$$ making sure we are packing/shipping correctly
Noticing problems in a timely manner preventing issues from building up
Working with customer service on corrective actions as they arise
Supply Chain Customer Management:
Preparation of weekly presentation with data analytics that include: sales, fill/service/instock/ontime, customer forecast vs actual, etc.
Tracking down and providing solutions
Developing processes for efficiency and consolidation

Analytic support
Working with customer portals, internal dashboards, and analysts to outline key financial drivers that identify issues, trends, or exceptions to drive improvement of results and find solutions
Reviewing market data and sales insights to help build line reviews decks
VMI project management � answering questions, managing process, not actually data entry
Travel coordination and planning
Innovation coordinator to partner in joint business planning and ideation sessions driving growth with a customer first mindset
Thrives by collaborating cross functionally to ensure operational excellence
Duties expanding in a constantly evolving environment and as capabilities grow

Skills/Traits

Proficient PC skills including Word, Excel, PowerPoint, Outlook and Access preferable
Must have strong bi-lingual communication (verbal & written), organizational and strong analytical skills
Must speak Spanish and English fluently
Must be able to take initiative in working in a flexible, fast-paced team environment
Must be agile in determining and managing priorities
Must be creative and detail-oriented in ambiguous situations
High energy and motivation are needed
Ability to work well without supervision
Ability to manage email inbox quickly and efficiently while managing urgent vs important prioritization
Ability to present to customers confidently in a collaborative environment
Ability to provide marketing direction on content, features, benefits, and graphics

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