LOGISITICS COORDINATOR

Essential Job Duties:

• Document freight carrier performance to ensure that internal and external customer service requirements are achieved.
• Follow up on shipment service failures and take corrective action for issue resolution.
• Perform customer service tasks related to internal and external customer inquiries.
• Assist in the freight audit and payment of freight carrier invoices.
• Promote Cross-functional collaboration within the organization.
• Ability to manage multiple tasks across projects and assigned duties.
• Assist in the carrier freight claims process: Investigation, Filing, Follow-up, Performance tracking and Closure.
• Prepare bills of lading and other related transportation documents for accurate shipment tender.
• Gather and update data for Transportation metrics and KPI’s.
• Perform data-entry in-house ERP / TMS systems.
• MS Excel report generation and analysis – Filtering, Sorting, VLOOKUP.
• Assist in special projects as needed.

Education & Experience Requirement:

• A High School diploma is required. Advanced collegiate coursework preferred.
• MS Word, Outlook, Excel – Intermediate knowledge level or above
• Knowledgeable in AS/400 and other TMS software
• 3 years’ customer service experience preferably in distribution or transportation environment

Skills & Attributes:

• Excellent customer service skills
• Solid computer and administration skills
• Strong attention to detail
• Effective multi-task and time management skills

Working Environment and Physical Demands:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is in a distribution setting. The noise level in the work environment is usually moderate noise level. Lifting to 20 pounds may be required.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves sitting continuously, talking, hearing, and using a computer mouse and keypad throughout the day. Typing required. Vision abilities required by this job include close vision of a computer screen and the ability to adjust focus.

Pay, Benefits and More:
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, and disability.